JULIA TROPS, MA, CD
Victoria, BC
To contact me please use the Contact Me form.
Summary
Strategic and analytical Business Analyst with a proven record of transforming complex data into actionable insights that drive organizational efficiency and informed decision making. Adept at bridging business needs with technology solutions, optimizing processes, and delivering measurable value across cross-functional teams. Recognized for clear communication, stakeholder alignment, and forward-thinking analysis that supports strategic growth, operational excellence, and innovation in dynamic, data-driven environments.
Education
MA Royal Roads University, Interdisciplinary Studies January 2016 to July 2019 : Final Project “Bridging Cultures”
En’owkin Centre : Nicola Valley Institute September 2016 to April 2017 : Indigenous Studies and nsylixcen (Full time)
Banff Centre for the Arts, Lougheed Leadership Centre March to November 2016
Cert University of Toronto, Business Analysis May to December 2025
BFA University of Lethbridge, Great Distinction August 2001
Key Technical Skills
SAP, TEAM, MS Office Suite, Power BI, AI tools
Experience
RCMP E Division, Island District Headquarters, Victoria
Business Analyst, Island District RCMP 03/2025 to present
- Extremely high level level performance and confidentiality requirements due to sensitivity of environment with knowledge of RCMP policies and procedures (financial & procurement)
- Working within a project oriented unit supporting the business functions of policing including staffing, budgeting and operational planning, while delivering analytical insights at the district, detachment and unit levels.
- Analysis of data using frameworks such as PESTLE, Value chain, SWOT, and Gap Analysis to summarize findings and deliver actionable recommendations to senior and executive managers.
- Creation of executive business reports for human and physical resources using PowerBI and other PowerApps: conducted SWOT and gap analysis
- Use of AI generative tools such as Microsoft Co-Pilot, Mount-E-Chat to synthesize and analyze reports to determine outputs and Gaps
Executive Assistant to District Commander, Island District 03/2024 to 04/2025
- Agile project based event coordination for executive level meetings, conferences and Honour/Recognitions, booking venues, setting up requirements, attendees, solicitation and review/reconciliation of invoices.
- Staffing: set up and monitoring of interview processes, leave processing, HRMIS, TEAM
- Created SOPs and analyzed work functions to ensure correct attribution and succession planning
- Communication/coordination with Detachment Commanders to fulfill operational requests
Service Canada, Employment and Social Development Canada, Victoria
Passport Officer, Enhanced / Secret Clearance 09/2021 to 03/2024
- Research and application of legislation such as the Canadian Constitution and the Passport Act to assess, analyze, verify, entitle or reject passport applications in conjunction with policy and procedures
- Extreme attention to detail and quality assurance processes for this international identity document to ensure complete and accurate applications including the requirement for legal documentation for adults and children as per federal regulations, and interpretation of same
- Coaching and mentoring junior Passport Officers and Citizen Services Officers with direction and guidance to further enhance their knowledge and awareness
Self-employed, Okanagan
Cultural Worker 08/2003 to 06/2017
- Identified, developed, led and engaged the cultural community using compassion by distilling common elements and goals, and recruiting personnel to further common interests
- Conducted research into documents municipal and associated provincial ministries for relative policies and procedures to create contracts and provide background and substance for actions
- Developed public communication strategies including communication materials such as annual reports, web content, engagement campaigns and materials, presentations, briefing notes through research of public and non-profit documents to provide confidence and awareness of objectives
- Wrote communication materials such as correspondence, web content, factsheets, engagement materials, presentations, web content and newsletters for stakeholders and participants of various projects
- Recruited personnel, stakeholders through this written documentation and provided calls to action in newspapers and other public arenas
- Prepared internal correspondence such as newsletters, website content, surveys and summaries to continue and update communications between team members
- Mentored board personnel and their input by assigning tasks, supervising and reviewing submitted materials to ensure clarity, tone and accuracy of information for the relevant subject audience
- Requested and was accepted as a full-time student into the post-secondary Indigenous School, En’owkin Centre, to further understanding and awareness of local syilx culture and language, and white privilege
- Worked on multi-disciplinary and interdisciplinary teams both in the Kelowna Cultural District and on the Kelowna Museums Board for ten years
Founder, Chair: Suk’temsqilx’w West Kelowna Arts Council, Okanagan 05/2014-12/2016
Identified opportunities for engagement of Indigenous People in the Okanagan through discussion and review of public Westbank First Nation materials to provide a voice to this marginalized population. Stakeholders included but not limited to senior management of West Kelowna municipality, and En’owkin Centre in Penticton.
- Researched sociological issues and potential impacts of dual culture council including but not limited to municipal annual reports, federal and provincial policies, Canadian Constitution and associated Acts, Truth and Reconciliation Reports, and other relevant non-profit management reports
- Navigated, developed and maintained relationships in this sensitive cultural area using authenticity, integrity planning, and organization
- Managed and mentored public audience through discussion and written materials providing them self-reflexive opportunities to identify racism and privilege, and providing opportunities for positive attitude adjustments
- Developed strategic & business plan based on in-depth research and analysis of complex issues: arts councils, municipal and community attitudes and needs
- Consulted with the team to identify project priorities, requirements and objectives to ensure actions corresponded to business plan targets
- Tracked and monitored council activities and provided updates to municipal and First Nation councils through presentations, written reports, fact sheets, briefing notes and annual reports to maintain confidence and transparency
- Provided written reports and presentations to senior management and elected officials of City of West Kelowna council and Westbank First Nation cultural manager with statistics and analysis for recommendations on cultural actions
Awards/Medals
Lifetime Achievement Award, Arts Council of the Central Okanagan 2017
Canadian Forces Decoration 1997
Canadian Forces Peacekeeping Medal 1997
Multi-National Force and Observers Medal 1997